Recent Home Living Property Culture The Team
Recent Home Living Property Culture The Team
The Team

James Matheson

14-Mar-2018
Written by Luke Nolan-Harris
Have you always been in real estate? If no, what’s your background?
No, I haven’t. It’s coming up to 8 years since I started in real estate but my background is in media. I used to be a part of the promotional on-air team at Nova 96.9 and prior to that in the initial sales team at Vega FM which is now Smooth FM. After some travels I moved onto television and worked for Channel 7. In total I was in media for 6 years before finding my way to real estate.

Why real estate?
I left school to pursue real estate but after working at couple of agencies I found the cowboy ways, as it was referred to back then, weren’t aligned with my values so I left the industry.
However, after my 7 years away, it was my continued fascination of property, from architecture and history to design that made me find my way back. By this time it was evident to me that the industry was turning a corner, with a key focus on ethical customer service and the recognition on the importance of marketing being a couple of the positive changes that are important to me and that I believed were generally lacking.

What made you want to become an agent?
After a great year in residential leasing and management, I made my way in to sales.
I found that I was enjoying the leasing side more and more and felt that moving to become a sales agent was a natural progression. I know it sounds cliché but I honestly enjoy working with people and that’s 95% of your role, combined with my love of marketing and property it’s the perfect career for me.

What qualities do you think you need to be a great agent?
Firstly, at McConnell Bourn, we define our role as professional marketers and advisors in property, rather than a typical sales position. Secondly, and more importantly, you have to be genuine! You have to genuinely care about your client, their position and what they are trying to achieve, be it a landlord, buyer or vendor. Lastly, as in life, you have to act and behave with integrity in everything you do. The more true to yourself and your clients you are, the more successful you will be in the long-term.

What’s your favourite thing about your job?
I find my favourite thing can change from time to time but I like the diversity of what the job offers. From the people and their individual needs, to the varied properties themselves. I must admit I really enjoy working with and assisting the older clients, the ones who have brought up the children and often grandchildren in their home and there is a real history and sentimental value. As with every home owner, every dollar counts, but especially for them when a lot of work and sacrifices have been made over time for them to hold on to their home to set themselves up for their next stage while also wanting to look after their family. This is where we, as property advisors, have the opportunity to really make a difference, and that’s what I enjoy the most. However, since a personal passion of mine is property design I would have to say that I also love when I get involved in transforming a home for sale or even for my client to live in. I really enjoy the project management side of a renovation and seeing how amazed the clients can be when seeing the finished product.

What are three things you couldn’t live without?
My hair gel, because, trust me, you just do not want to see what my hair looks like without it. My sunglasses, this is sounding really quite shallow isn’t it, but I just can’t stand the sun in my eyes. Finally, my mum, I definitely couldn’t live without my mum.

Where is your favourite place in the world? Whether it’s your couch at home or a cafe?
Well, my three favourite places are: At home, at a cafe for breakfast, or in New York. My happy place is definitely at home, but New York gives me a buzz that is like nothing else, the food, the people, the architecture, it is a good feeling.

Do you have a secret talent? If so what is it?
I don’t think I have any! There really isn’t much to me.

What do you love most about MB?
It’s no secret, especially within our company, that I am a bit of a “fan boy” of McConnell Bourn. I think this comes down to the fact that I love, and thrive on, progression which is exactly what MB does better than anyone else. MB isn’t complacent, regardless of its market position, it doesn’t settle, it continually pushes to evolve, adapt and lead. I think that encompasses everything, from the marketing to our sales techniques. I also think that everyone working at MB, from reception, to the marketing team, to our directors genuinely care about our clients and their outcomes. We work as a team, not as individuals and we take a lot of pride in what we do. It truly is a great place to be a part of.

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