What Nicky's clients are saying
We recently met Stephen and Nicky whilst viewing properties and were immediately impressed with them both as dedicated professionals. We subsequently purchased a property through them and then chose them to sell our home even though we lived out of their immediate area. We needed to sell promptly and their expertise,advice and help was amazing and in 2 weeks our house was superbly prepared and on the market. We couldn’t have done this without them and they went over and above our expectations. They are an exceptional team,so easy to work with — both know best how to sell a home — Nicky “ pushy “ when needed and Stephen a bit “cheeky “ — but always friendly and helpful. We are certainly glad we chose them and would definitely recommend them as outstanding agents.
Nicky made every effort to make the sale of my lovely home a most satisfactory experience. Clear explanation of cost and process and promptly returning my telephone calls. Having great ideas for presentation and making every effort to guide prospective buyers through the property by providing another person for name talking. As much as possible avoiding serious health risk. I am happy with the outcome and would recommend Nicky and the McConnell Bourn team
We’ve just purchased through Andrew and Nicky at McConnell Born and we were
pleased with their professionalism, communication and market knowledge. Nicky’s communication with us throughout the process helped keep things relatively stress-free. We’re delighted with our new home.
Im writing this note as a reference for Nicky Tanner based on our recent experience as she recently and successfully sold our home.
For some context we were previously on the market and listed with another local St Ives agency we thought would be great that promised a lot and delivered a very disappointing experience. Low numbers through, lack of energy and salesmanship, little follow through and feedback and a feeling that we should take a lower price than we all knew it was worth just to get it sold. It was a costly and time consuming experience and after a lacklustre four week campaign we decided that we would bring in Nicky at McConnell Bourn.
When Nicky started our campaign she was full of energy, optimism and most importantly a razor sharp knowledge and experience of what we had to do to refresh and relaunch our sale to get some real numbers through our home. Having been through an ordinary experience and feeling defeated previously we decided to throw caution to the wind and put all of our trust into Nicky and her team at McConnell Bourn.
From the get go our revised campaign materials were poles apart from our previous campaign, so much care attention and expertise was put into all aspects of the communications from the photographs, copywriting as well as invaluable assistance with the presentation of our home and it really paid off.
As the first week of the relaunch kicked off the amount of people coming through the property, increased exponentially, good quality buyers were abundant, contracts were being issued, offers being made and the follow up, negotiation and feedback was super professional and consistent across the whole process. The MB database was real and it was working.
Through the highs and lows of the real estate process Nicky and her team were absolutely first class and passionately resolute in getting a result. she had a tenacious attitude, taking the reigns and her commitment from the beginning of the campaign right throughout to the end never wavered.
The way she worked with us and treated our sale was as if it was her own home and we will always thank her for that, her genuine hard work and commitment was real and as a result she got us a good price and is one of the best agents we've ever had the good fortune to work with.
When you list your property with an agent you throw a huge amount of trust and belief based on various unknown factors that are pitched at you.
What we can truly say is that Nicky and her team at McConnell Bourn were absolutely brilliant and I would not hesitate to recommend them to anyone, they are refreshingly hard working and care about their vendors and want them to succeed.
ANTHONY & CLAUDENE
I just wanted to pass on our appreciation to Nicky Tanner for her tremendous effort in selling our Mother’s house. Nicky went way beyond our expectations with both market guidance and personal commitment. She made what was quite a daunting task a smooth and successful project. Her energy and drive was just exceptional and was matched by her professionalism. Over a period of 2 weeks Nicky transformed the house into place ready to welcome a new family and achieving a price which was significantly more than had been anticipated. Her ability to quickly bring together a team was just incredible. Every step of the process flowed seamlessly and was well documented and communicated. Working with Nicky was Carla Williamson. Carla was always available and made the administration associated with the sale a simple process . Like Nicky, Carla’s thoughtfulness and attention to detail made for an exceptional customer experience. I would have no hesitation in recommending Nicky Tanner and the McConnell Bourn team at St Ives if you are looking to work with an agent with an in-depth market knowledge and personal commitment to delivering the best outcome for the client.
Nicky knows the local area better than any other real estate agent I have met with. We found her to be knowledgeable, professional and fair – in no way pushy. Nicky took the time to understand what we needed to get us over the line – she listened! Nicky is honest, kind – which is quite rare in this industry. She is an excellent communicator and networker. Due to her no nonsense and ethical approach I had no doubt that my property be placed in her hands. This is not our first home sale - but certainly the best we have experienced! Thank you Nicky, for supporting and advising us through this process. We will definitely be calling on you to sell the next one.
Nicky used her experience and energy to get us a great result. Nicky was very helpful and knowledgeable in preparing the property, communication was excellent and the process went very smoothly.
Nicky was fantastic and I was absolutely recommend her to anyone selling their house or unit. Nicky is easy to talk to, keeps you updated, is very knowledgeable, friendly, hard-working, dedicated ... the list of compliments goes on and on!
Most importantly though, Nicky made us feel valued and a priority.
We were so thrilled we chose Nicky. She is definitely the agent you need!
Professional services! Helped me a lot with my concerns about the property. Quick response!
HAORAN & FRANK
Nicky was really easy to work with, she has excellent market knowledge and with this it enabled us to get the sale result we were wanting for our property.
Nicky was totally involved with us in the early stages of the sales process. She displayed superb skills in identifying the presentation of our property to prospective clients. She was also heavily involved in the feedback process to ourselves and managed the arrival of customers during this most difficult Covid19
phase. We have no doubts that had Nicky been handling the role of guiding prospective buyers through the property and subsequent dealings in arriving at a successful sale, that she would have been as succesful as Stephen in the final outcome. They are a superb team in every way !!
We appreciated Nicky's efforts to keep us informed with what was happening during the sale process. She gave us exceptional assistance in getting our home ready for sale. She was easy to contact, very responsive and always willing to do extra to assist us. Our home was sold within six weeks, at a price we were thrilled with considering we placed our home up for sale at a time when the market was not in our favour. Would recommend Nicky and the team at McConnell Bourn St Ives without hesitation.
PAUL & BELINDA
I would like to express our gratitude to you both for demonstrating high levels of professionalism and making our experience a pleasure one towards purchasing 5 Linigen Place St Ives.
We found you both very helpful and it was a pleasure to deal with.
Harish & Divya
This is the third time I have l bought or sold through Nicky Tanner - I cannot
recommend her highly enough. She is an excellent communicator and kept us very well informed throughout the process. Nicky has excellent local area knowledge and understands the market. Nicky works professionally, diligently and ethically and achieves results. I would always use Nicky as my agent should I need to buy or sell again.