What Andrew's clients are saying
Excellent service- would not use anyone else. Andrew is a true professional, takes away the stress of selling and his attention to detail is amazing. He personally touched up the skirting with his own paintbrush and paint prior to the opening because he was not satisfied with the workmanship
It was a pleasure working with Andrew (and his team) who were committed to getting the best price for our property. He was great to deal with, being genuinely attentive, helpful, respectful and totally professional throughout the campaign. He presented a well considered auction strategy and his knowledge of the market was excellent resulting in great interest in our property, a competitive auction and an outstanding result. We would highly recommend Andrew and his team.
LARA & BRENDON MOO
After being on the market with another agency for 3 months without achieving a result, the idea of another campaign, more photos and the dreaded open home inspections was not something I was looking forward to. When the auctioneer’s hammer came down at the conclusion of my auction last Sunday, words could not describe the emotion I was going through.
To the uninitiated, most people would think that all real estate companies are the same. McConnell Bourn achieved a great sales price, (a new street record) however it was not the only difference.
Rob & Andrew’s understanding of the market and their empathy for my circumstances gave me the comfort I needed and I was reassured with the confidence they had in my home. The new photos showcased brilliantly the unique qualities and recent renovations which the previous agent failed to achieve.
Right from the start, their dedication and attention to detail were exemplary. The service provided was above the call and the rollout program culminating in our auction was designed specifically to maximise the best possible result.
At all stages of this stressful process, both Rob and Andrew kept me up to date on every detail, allowing me to feel confident that a successful sale would result. They listened and responded to all of my concerns without blaming “the market” at any point throughout the process.
The use of their auctioneer, Vic Lorusso, ensured that on the day nothing was left to chance. The professionalism and competence of the whole McConnell Bourn team made the sales process so much easier. They were helpful, efficient and a pleasure to deal with.
I would highly recommend Rob & Andrew and would not hesitate to use their services again as well as actively refer them to friends and relatives who are thinking of selling and looking for trustworthy, professional and highly effective real estate agents.
Andrew was a real pleasure to work with. With myself living on the other side of the country, he made it very easy. Communication was great, and not once did I feel out of touch of the going ons. His knowledge of his market was impressive, and what he said would happen, happened. I can't recommend him highly enough. And he's a heck of a nice bloke.
From the first phone conversation with Andrew I was impressed. A most respectful, knowledgeable and kind agent. No pressure. Extremely helpful in every aspect of the purchase. The best!
Andrew's professionalism, attention to detail and good communication made the sales process go smoothly. The marketing campaign was well organised, targeted and up and running without delay. Overall a great result.
Andrew and Rob were extremely helpful from the purchasers perspective. They
attended to all queries when asked promptly.
From day one Andrew Furlong was positive, professional and assuring us of a very good result from the auction of our home. Together with Carole McCrae, a well constructed sales campaign progressed to an extremely successful auction. We could not be happier. At times when we were a little doubtful, Andrew's positive attitude calmed the waters. We would highly recommend him to others.
We’ve just purchased through Andrew and Nicky at McConnell Bourn and we were pleased with their professionalism, communication and knowledge. The process was straight forward and they kept in touch with us throughout. We’re delighted with our new home.
As a purchaser, you like to be kept updated and Rob and Andrew did this effectively. He was always obliging in gaining us access to the property when set times didn't suit us. Rob and Andrew were both professional and helpful. It is a credit to them for the way their business is conducted.
I called Andrew as we were looking for a property for one of our most valued clients with complete discretion. After taking my brief Andrew took the bull by the horns and found our client exactly what he was looking for including his valuable local information on schools for the kids. Only a true professional can do this and he is worth every cent. He has a great team and agency alongside him and we will always call the expert for future requirements. Why would a vendor consider anyone else to represent their most valuable asset.
Andrew is very experienced and knowledgeable about the north shore market, competitors, potential buyers, their budgets, what buyers are looking for. He will not turn over your house as quickly as possible, very strategic, and will work to getting the best price even if it takes longer. We had a 5 week campaign with Andrew happy to go to auction if that is in clients best interest. Andrew and his team work together and limit the number of houses they are working on to a handful so they can provide responsive and professional service. Andrew organised all trades for us which were brilliant and made life easier for us. He got us what we wanted in a difficult market. The selling experience was made easy for us and we got great advice. I met Andrew a number of years ago and liked what I saw in terms of his advice and his approach of acting in best interest for the client that it was an easy decision which agent I was going to use.
MICHELLE VAN DEN BERG
We are happy to deal with Andrew who understands the needs of both the seller and buyer. We would ask for his professional assistance, should we have another opportunity in the future.
Andrew was quick to respond and extremely helpful on the day of auction. He showed patience and was able to answer and make himself available pre during and post sale. Thanks Andrew for making this experience a little less daunting!
Andrew did an excellent job in finding the unique kind of buyer that we were looking for in order to sell our house. Andrew took note of our special circumstances ( a daughter 12 months out from her HSC) and found a buyer who was wanting to buy a house in our area and then lease it out. With such demanding requirements Andrew successfully found such a unique buyer and then successfully concluded the sale at the price we wanted, even negotiating a further $10,000 when we would have settled for the slightly lower price. His knowledge of the market was superb and he handled the sale very effectively and efficiently. He did an outstanding job for us!
We recently sold our house in St Ives with great help, support and encouragement from Andrew and the team at McConnell Bourn. Andrew handled the sale process with professionalism, encouragement and support and kept us informed of market interest, comments from prospective buyers and the progress of the marketing campaign. The whole marketing team did a fantastic job presenting and describing the property and the marketing material produced showed our house in the best possible light. During the campaign Andrew was available at any time if we had questions and always took the time to explain the process, the stage we were at and the likely next developments in the sales campaign. He was patient and supportive and never too busy to take the time to make sure we were involved and informed and that our feedback and opinions were central to the sale process. When it came to finalising the sale Andrew (and the wider team from McConnell Bourn) displayed their fine negotiating skills and we were very happy with the price we achieved. We strongly recommend Andrew and the McConnell Bourn agency to other sellers in the area.
ROGER & LINDA
Andrew is a good agent who worked with Rob Elphinston to sell our property. He did a good job working with the potential buyers and marketing our property. He has a good understanding of the market and we appreciated his advice to help us get the sale.
Got the job done. Answered my calls and didn't overstate things. Passionate about getting a good result.
Fantastic agent, very pleased with the outcome which was made easier and less nerve racking with Andrew taking the helm and guiding us through the sale and subsequent auction, would highly recommend his services to any potential buyer or seller!
Andrew is very professional! Good service!
Andrew and his team were highly efficient in coordinating the recent sale of my house. Having not sold before, Andrew patiently guided me through every step of the process and worked hard to achieve the best possible outcome. I was also impressed with the standard of tradesmen recommended by MB who were able to attend to my needs at short notice. I would gladly recommend MB to anyone who is considering putting their property on the market.
Andrew and Wendy recently sold our home in St Ives. The entire process from initial appraisal through to purchase was smooth and very professional. We were kept well informed throughout the process and we were very happy with the final result. We can thoroughly recommend both Andrew and Wendy for going above and beyond to deliver impressive results.
ANDREW & ALIX
The time had come to downsize. I believe I chose the best agents, possible. Andrew and his team were amazing guiding me through the maze of selling our home. They certainly put us, the vendors at ease by providing feedback from each and every open house. I would recommend this personable team to anyone looking for agents with high quality skills to assist them with either selling or purchasing a new home.
Andrew conducted a highly professional campaign for us, with full knowledge of each potential buyer at all stages, and attaining a sale price above expectations.
After speaking with many agents whilst looking to purchase a property, Andrew was always prepared to make himself available to offer his advice and support even if he did not have anything that suited our needs at the time. He is not pushy and understands the importance of finding the right home. After studying the market for quite some time, we found Andrew’s listings to be a true reflection of the market and it became obvious that his integrity was proven amongst his vendors also. We would thoroughly recommend Andrew when buying or selling a property!
JAMES & KRYSTEL
Andrew knows his market. His approach is honest and realistic. From the onset he provides valuable feedback on comparative properties and market trends. He is far from leading you up the garden path. He makes sure you understand where you stand in the current market and what measures to take to improve the marketability of your property. He even lends a helping hand - literally. Whether helping with skimming the pool on photo day or lending you his personal ladder.
He was on the ball with communication, keeping us well informed of any movement great or small. Andrew is a professional and his aim was to keep us informed, free of stress and confident of a great outcome. Mission accomplished!!! I would highly recommend Andrew in selling your home.
RAY & RACHEL
Great agent at a fantastic agency.
Andrew went above and beyond for us organising trades and styling etc. to get our dad's house ready for sale and provided solid advice and constant communication throughout. Could not recommend more highly. He is a valuable asset for the McConnell Bourn Family.
Andrew was incredibly pro active, I could not have been in better hands. He went out of his way and did everything he could to ensure I had a successful sale in a remarkably short time. He is efficient, organized and knows the market and more importantly knew who the serious buyers were. Thank you Andrew.
Thanks Andrew for your help in getting a buyer in a difficult market situation. Selling price sits at the baseline of my accepted level, but still you did a good job at communication and tracking the best available in the market.
KENNETH & AUDREY
Andrew and Rob were a pleasure to work with. We felt informed throughout the whole sale process, and achieved a good result in a poor market. Would highly recommend their honest approach.
SIMON & TRACY
Andrew Furlong was an excellent agent. He was very professional, always available. He always kept me updated and explained exactly what was happening. Nothing was ever a problem. It was a pleasure working with him.
Well handled, Andrew was pretty sure he had a buyer on his books and was correct.
PAUL & SYKE
Andrew was an absolute pleasure to work with. Nothing was too much trouble. He is easy going and patient and worked hard to get the best price for us (the vendors). We were delighted to smash the suburb record and get a considerable amount more than initially expected. We selected McConnell Bourn to present our property to the market, for their professionalism, and consistent "better-than-the-rest" results. Andrew and the entire team certainly delivered. We are very happy to highly recommend Andrew and his team.
Great communication, and easy to deal with, recommended!
BRETT & EDWINA
Andrew & Rob demonstrated the highest level of professionalism, dedication and negotiation to their work. Working hard in a falling market to achieve a record selling price in our street.
It was a partnership to secure a very successful result.
No bull agent. Tells it how it is. Has the Vendors best interest at heart.
HOWARD & ANA