peter wise

i usually do not give out accolades to agents, but i must say that you have been absolutely fantastic to deal with and my client fully agrees. you have kept us up to date at all times, even providing me with weekly status reports and phone updates, which have been very much appreciated. plus, you got my client his price and more.

i know that it was not an easy property to sell, with lack of approvals, clutter, mess etc..everywhere plus an elderly client who needed lots of hand holding.

so thanks very much for your fantastic efforts and i certainly will be recommending you in the future.

very best wishes

george and jacinta howden

we have just recently sold our home through carole mccrea of mcconnell bourn. we chose to list our property with mcconnell bourn because of the courtesy and service they showed us when we were in the market to purchase 16 years ago.

we had several agents in and had varying price ranges quoted to us. carole and matthew were extremely positive but also very realistic. the marketing programme was reasonably priced and they helped us make the right decisions on how to present the house to maximise value.

carole was our primary contact and she continually kept us updated and informed of all activity. we were very pleased with the outcome and really felt that carole was extremely aware of the market conditions by preparing us with a realistic price at the beginning of the marketing strategy we were able to sell our home prior to auction within the 5 week planning marketing programme.

lisa carlin

many thanks to you, as well as matthew and the rest of the mcconnell bourn team, for selling our house last week in a difficult market. 

we chose you to sell our house because of your excellent understanding of the east lindfield market, and your ethical approach, which were evident throughout the sale process. 

we appreciated your very hard work, diligently following up every party, and your excellent communication in keeping us informed every step of the way.  the campaign was very professionally handled, and we appreciated your responsiveness when we needed to make adjustments.

you really went the extra mile on the very last few days of negotiation, in getting us the best price and most convenient settlement terms.  

also you have also been instrumental in finding us our new home, and we are truly grateful.

if any of your prospective sellers would like more information, we would be happy to discuss this further.

lee carter

i wanted to write and express my sincere and heartfelt thanks for all your assistance with the successful sale of my home. your professionalism, integrity and personal warmth have helped make a stressful process a far easier one than it might have been and I am delighted with the result, especially given the current difficult market conditions.

i wanted to thank you particularly for your conscientiousness in keeping me fully informed about the offers from both potential buyers and for not pressuring me in any way when presenting these offers to me. this helped me make my own decision in consultation with my legal advisor. therefore, I was completely comfortable with the fact that I had already accepted the young family’s offer, when subsequently you received two higher offers by phone from the other buyer; i had made a free decision and, as you know, i had no intention of going back on my word. thank you for giving me the mental space and freedom to do that.

as you know, bushlands has been a wonderful home for our family for eight years and it has been hard for us to make the decision to sell it. so it is a real bonus for me to find a buyer with a growing family who loves the house and the garden which was my husband paul’s pride and joy. he would have been so glad to know the garden was in good hands.

carole, you can be sure that I will have no hesitation in recommending you as an agent to friends and acquaintances, and I wish you well in all your future endeavours.

warmest regards

carol bates

dear andy,

i would like to say a very big thank you to you for the successful sale of our house. as you know it had been on the market with another agency for several months with no success. not only did you achieve a successful outcome but you did this inside 4 weeks. you also kept us fully informed about the progress along the way.

over the years I have dealt with several different agencies on the north shore and I can say quite definitely that you have been the most positive experience.  you were interested and engaged the whole way through the process and everything was handled very efficiently.

thank you again,

gordon sue

nahid was very professional and easy to deal with throughout the sales process. from the outset she demonstrated her experience in giving us sensible and sound advice on achieving best outcome and listened carefully to our objectives.
 
we were working on a tight timeframe and she helped us list within a very short time period. nahid was very diligent and exceeded our expectations, at all times she kept us very well informed of status and progress and was proactive in following up prospects.
 
we felt nahid was well on top of all matters and we're delighted with the outcome achieved.

16 tristania place vendors

“This has been our best experience of selling a home out of five experiences we have had. 

And we would both still say this, even if the price achieved had not been as good as it was.

We were very pleased with the service provided especially the attention to detail which made it easier for us.  And, as the campaign progressed, we were very appreciative of the regular updates, which kept us in the loop all the way through, assisting us in making those final decisions that have to be made before the auction.  Furthermore, thank you for your guidance at every stage, which was very helpful and clear …  but not in any way pushy.”

Signed …  very happy 16 Tristania Place vendors

deborah lee

my name is deborah lee and I used the services of mcconnell bourn in may/june this year (2012) for the sale of my house in chatswood (fontaine street) which I believe is a comparable property to your own.

I found jill henry of mcconnell bourn to be very friendly and easy to deal with, yet professional and highly experienced.  she was always very honest and reliable, providing reassurance throughout the whole process that I never doubted her abilities once.

jill always returned my phone calls and communicated well with me at all times, keeping me well informed about any potential buyers.  she is very knowledgeable, extremely competent and a very well respected agent in the area.  jill also went above and beyond to make the settlement process as easy as possible.  
in addition to selling my property, shortly after the sale of my house, jill successfully sold a neighbours house which had been on the market for several years without being sold.  

I highly recommend jill henry and her team at mcconnell bourn and wouldn’t hesitate to engage the services of her again in the future should the need arise.

"laura powell recently sold our property in rosebery road, killara. we could not have been happier with the way laura managed the process, she was always extremely professional and we felt she had our best interest at heart at all times. in short, she made what could have been a testing time as stress free as possible. we highly recommend laura and the mcconnellbourn team." Allan & Susie Bennett

thanks for everything. geoff and I were very impressed with everything you did for us. everything went unbelievably easily and smoothly, especially at a time, which could have been difficult (two weeks before christmas!). we’d been geared up for house selling to be a difficult process, but it wasn’t at all. regards, and thanks,  sue.

we wanted to thank you and matthew for all your time and effort in the sale of our property late last year. the marketing program was professional and organised whilst remaining flexible enough to cater for our wishes, attracting a range of potential purchasers within which our final buyer was placed. the photos and wording were complimentary, yet accurate, and portrayed the property to it’s maximum potential. laura showed skill in negotiations over a number of issues, and your advice was always sound.  the sale price was most successful, reflecting not only a solid price in the marketplace but also the amount of effort invested in the home over many years. we really enjoyed working with you, would willingly recommend you, and look forward to future transactions!  all in all you are a “top class” team, able to balance quality outcomes with quality service to your clients.  our very sincere thanks once again,  toni and michael lindley.

since 1978 I had bought and sold my various North Shore residences through other estate agents with varying results, until I discovered mcconnellbourn.  never before did any selling agent work so well to maximise the price I received. never before did any selling agent give such workable advice in preparing the property for sale. never before did any selling agent manage “difficult” enquirers so effectively.  this time, laura set the standard with polite service, market professionalism, persistence in tuning the presentation of my unusual property and a complete team of helpful staff who did everything necessary while demonstrating reciprocal trust.  you well deserve your firm’s success and I shall gladly spread the word about mcconnellbourn’s impeccable performance.  yours sincerely,  mark bingham.

ross saunders

in 2012-13, mcconnell bourn lindfield, marketed a home in killara that had been owned by members of my family for over 47 years.
 
my wife and I were extremely pleased with the service we received from steve kourdis and his team.
 
prior to listing the property, we were given extensive information on very minor improvements to enhance the appearance of the property.  we were also given a wide range of options for advertising the property.
 
during the marketing phase, we were given a comprehensive report following each 'open house'.
any issues I raised with mcconnell bourn were addressed very quickly and efficiently. the property was sold promptly and within the realistic price range suggested by mcconnell bourn.
 
I would strongly recommend mcconnell bourn to anyone wishing to sell or purchase real estate.

ross saunders

In 2012-13, mcconnell bourn lindfield, marketed a home in killara that had been owned by members of my family for over 47 years.
 
my wife and I were extremely pleased with the service we received from Steve Kourdis and his team.
 
prior to listing the property, we were given extensive information on very minor improvements to enhance the appearance of the property.  We were also given a wide range of options for advertising the property.

during the marketing phase, we were given a comprehensive report following each 'open house'.
Any issues I raised with mcconnell bourn were addressed very quickly and efficiently. the property was sold promptly and within the realistic price range suggested by McConnell Bourn.
 
I would strongly recommend mcconnell bourn to anyone wishing to sell or purchase real estate.

heather and bill webster

we were impressed by the service provided by matthew bourn and jill henry prior to and at the sale of our home by auction.
In particular we appreciated:
 . their communication....both verbal and written
 . their guidance regarding potential demand and likely sale value
 . their guidance regarding presentation of the property
 . the marketing process
 . the achievement of a price at auction that was in line with the guidance provided and exceeded our reserve
 . attracting 211 bids, which not only made for a good auction, but entertained our neighbours for a long time.

In short, it was an efficient, successful and enjoyable exercise.

heather and bill webster

we were impressed by the service provided by matthew bourn and jill henry prior to and at the sale of our home by auction.
In particular we appreciated:
 . their communication....both verbal and written
 . their guidance regarding potential demand and likely sale value
 . their guidance regarding presentation of the property
 . the marketing process
 . the achievement of a price at auction that was in line with the guidance provided and exceeded our reserve
 . attracting 211 bids, which not only made for a good auction, but entertained our neighbours for a long time.

In short, it was an efficient, successful and enjoyable exercise.

shay itzcovitz

just wanted to thank you so very much for all your hard work, advice and time.

thank you for all your support and phone calls, felt like we were always completely in the loop and had full confidence in you.

thanks again you did an incredible job, greatly appreciated and not forgotten.

will keep in touch.

jeremy and heidi adams

after 20 years living in the same home, selling our house was a very hard decision to make.  the easy and best decision was to use andy and belinda from mcconnell bourn, wahroonga as our agents.  they gave us tips on how to present each room and were very encouraging with their feedback.  great to receive after many hours getting the house presentable for prospective buyers.

we really were thankful for the advice and professional manner in which andy and belinda worked with us.  it was a great experience and we enjoyed their calm and well connected teamwork.  their constant connection and updates were a great way to track how we were progressing and we never felt alone in this process from start to finish.  we appreciated their honesty and they were available at all times to answer all those million and one questions we had.

thanks for your great service, we are so pleased we had you guys on our team and would highly recommend you to any of our friends.  (in fact I already did today!!)

libby williams

having now settled in to my new apartment, I would like to thank andy and belinda for their help in selling my home in hastings road. they had a very professional approach, and made the whole process much easier for me.
they were accessable at all times, and kept me informed every step of the way. they enabled me to buy and sell on the same day (more or less) which made the whole thing less stressful. I was always thankful for their pleasant and thoughtful manner, and the professional way they handled my sale. I would definitely recommend them to any friends who were thinking of selling their home.
thanks andy and belinda!!

jeremy and heidi adams

after 20 years living in the same home, selling our house was a very hard decision to make.  the easy and best decision was to use andy and belinda from mcconnell bourn, wahroonga as our agents.  they gave us tips on how to present each room and were very encouraging with their feedback. great to receive after many hours getting the house presentable for prospective buyers.

we really were thankful for the advice and professional manner in which andy and belinda worked with us.  it was a great experience and we enjoyed their calm and well connected teamwork.  their constant connection and updates were a great way to track how we were progressing and we never felt alone in this process from start to finish.  we appreciated their honesty and they were available at all times to answer all those million and one questions we had.

thanks for your great service, we are so pleased we had you guys on our team and would highly recommend you to any of our friends.  (in fact I already did today!!)

carmel morris

my auction finished on saturday for 10 banks avenue north turramurra with a price above my reserve. having dealt with dodgy agents in the past, I found Rob to be honest and up-front all the way through my campaign. He encouraged me to do the full advertising spend and I am glad I did so. there was a big turn up at my auction with many registered buyers.

being a cynic, having dealt with agents (and lumping them in the same container with other scumbags such as politicians and lawyers), I was pleasantly surprised with rob's honestly, consistency and matter-of-fact information. He helped me to de-stress and not worry about competing houses by other agents in the area, and to simply focus on my sale. he even loaned me the jerry mcguire (tom cruise) movie, it gave me an insight into how he operates. "show me the money"... so true.

finally an agency with 'values', so to speak, a breath of fresh air.

leonie bell

i first met andy and belinda at an open house in the area.  at the time I was impressed with their professionalism,  local knowledge and the fact that you get 2 agents for the price of 1.
when it came time to sell my dad’s house, i naturally called them and am very pleased that I did.  i found both andy and belinda a delight to work with.  nothing was too much trouble for either of them.  they advised on how best to present the house, referring painters, plumbers, electrician and how best to market it.  we decided on a 4 week marketing campaign followed by an auction.   thanks to andy and belinda we achieved the high end of the price range we were wanting for the house.  

i have bought and sold a number of properties in the past and andy and belinda are 2 of the best agents I have dealt with.  not only are they honest and diligent, they were fun to work with.  I am trying to convince them to open an office on the lower north shore so that they can sell my family home.

greg and helen higgins

dear andy & belinda

just a short note to thank you both for the exceptional service you gave us during the sale of our home.

you kept us informed throughout the entire process from first meeting through to the sale and final settlement.  your professionalism and conduct and were greatly appreciated and we couldn’t be happier with the result.  we would certainly use your agency again and wouldn’t hesitate to recommend you to others wishing to sell their home.

alyssa stuart

dear andy and belinda,
 
thank you so much for the fast, efficient and great price for the sale of my home.  
 
once i decided to sell my home I came straight to mcconnell bourn. i had been advised about your honest and sincere work ethics which is always very important to me. i was very grateful for the time and knowledge you both shared especially given this is the first time I've sold and was terribly nervous about the whole experience.  after confirming all the details of my sale I had total faith I was in good hands, and this was proven to be true.  your professionalism, understanding and kindness to both me and my buyer was above and beyond the call of duty.  even now my home has sold, your continued guidence whist I search for my next purchase has not gone unnoticed.
 
thank you for helping my dream to come true! i will be certain to highly recommend you both to everyone. through this journey you have not only been my trusted real estate agents but also my friends. you with by my first port of call for any assistance I need in the future.
 
i wish you both all the very best and know you will easily make any customer as happy as you have made me.
 
my warmest regards,

libby williams

having now settled in to my new apartment, I would like to thank andy and belinda for their help in selling my home in hastings road. they had a very professional approach, and made the whole process much easier for me. they were accessable at all times, and kept me informed every step of the way. they enabled me to buy and sell on the same day (more or less) which made the whole thing less stressful. I was always thankful for their pleasant and thoughtful manner, and the professional way they handled my sale. I would definitely recommend them to any friends who were thinking of selling their home.

Thanks andy & belinda !!

alyssa stuart

thank you so much for the fast, efficient and great price for the sale of my home.

Once I decided to sell my home I came straight to mcconnellbourn. I had been advised about your honest and sincere work ethics which is always important to me. I was grateful for the time and knowledge you both shared especially given this is the first time i have sold and was terribly nervous about the whole experience. after confirming all the details of my sale i had total faith i was in good hands, and this was proven to be true. your professionalism, understanding and kindness to both me and my buyer was above and beyond the call of duty. even now my home has sold, your continued guidance whilst i search for my next purchase has not gone unnoticed.

thank you for helping my dream to come true! i will be certain to highly recommend you both to everyone. through this journey you have not only been trusted real estate agents, but also my friends. you will be my first port of call for any assistance i need in the future.

i wish you both all the very best and know you will easily make any customer as happy as you have made me.

my warmest regards.

greg and helen higgins

just a short note to thank you both for the exceptional service you gave us during the sale of our home.

you kept us informed throughout the entire process from first meeting through to the sale and final settlement. your professionalism and conduct were greatly appreciated and we couldn't be happier with the result.

we would certainly use your agency again and wouldn't hesitate to recommend you to others wishing to sell their home.

leonie bell

i first met andy and belinda at an open house in the area. at the time i was impressed with their professionalism, local knowledge and the fact that you get 2 agents for the price of 1.

when it came time to sell my dad's house, i naturally called them and am very pleased that i did. i found both andy and belinda a delight to work with. nothing was too much trouble for either of them. they advised on how best to present the house, referring painters, plumbers, electrician and how best to market it. thanks to andy and belinda we achieved the high end of the price range we were wanting for the house.

i have bought and sold a number of properties in the past and andy and belinda are 2 of the best agents i have dealt with. not only are they honest and diligent, they were fun to work with. i am trying to convince them to open an office on the lower north shore so they can sell my family home.

mary smith

i have recently sold my home in wahroonga, and would like to say how completely satisfied i was with the estate agent, andrew howden.

andrew was at all times considerate and thoughful in his dealings with me as a vendor. he communicated honestly and openly with me throughout the 4 month period when the house was on the market. he worked extremely hard, following up all potential buyers throughout the whole period.

andrew's manner is courteous and i felt he was a trustworthy person. at no time did i feel harrassed or irritated with him. I have no hesitation in recommending andrew to anyone wishing to sell their home.

mrs j l neilson

I found rob to be forthright and honest in his appraisal of my home and of the market and quickly became confident in his judgement. rob kept me well informed about the level of interest in my home and did not exaggerate or give me false hope or impressions. at all times he was courteous and considerate as he worked tirelessly to promote the sale of my home. I found rob to be reliable and conscientous, well informed, supportive and impeccably honest.

john and sue bell

we were very impressed with your courteous manner and professional handling of the sale. your honest market appraisal of our proeprty enabled us to calculate our financial situation so that we knew how much we could afford on a new proeprty, as it turned out, we will have more than we counted on.

We have no hesitation in recommending you rob to any potential vendors, knowing that your honesty and professionalism is reflected in your positive results.

helen and david boyd

as you know we have lived here for almost 36 years and really were not looking forward to the trauma of selling our home and moving. fortunately we made your acquaintance and we were impressed with your enthusiasm and knowledge of your profession. we send you this note to register our sincere appreciation in achieving a very satisfactory result in the marketing and sale of our home.

richard balnaves

I am writing to you to express my sincere thanks for the successful sale of my mother's property. I feel that this would not have been achieved except for your true professionalism and handling the sale from start to finish. your cheerful manner, straight forwardness, hard work and dedication made what was for me a difficult time, much easier and pleasant.

helen thomson

hi rob, just a short note to let you know how delighted we were with the recent sale of our home. the quick sale was due, in a large part, to your handling of prospective buyers and your knowledge of the proeprty and surrounding area. we always found you very pleasant to deal with, easy to talk to and were always kept very well informed throughout.

Marika Jones

 

At the conclusion of my initial meeting with Nahid Coventry to discuss the sale of my property and, on the following day, the extended discussion of how that sale would be managed, I was motivated to select McConnell Bourn from a number of agencies for the following reasons. From the outset Nahid was thoroughly prepared with all relevant documentation at hand. Nahid listened to my comments, ideas, concerns and was most articulate as she outlined a potential sales program, providing detailed information for the strategies recommended.

From that time on there were daily conversations on preparation and management of the sale and negotiating with the many parties involved: tradespeople I needed, photographer, stylist, editorial people and all those who came through the door to view the house. Every query and concern I had was immediately addressed and followed up and I was always kept informed of buyers’ comments and level of interest.

Finally, selling my house was a much less stressful experience than I envisaged because of Nahid’s warm, engaging manner. It was easy for me to talk with her through those many weeks because I felt she cared and that I could always trust her. I commend and recommend Nahid Coventry with enthusiasm and without hesitation.

Marika Jones

mason and brooke willoughby-thomas

i have been looking at properties for the past six months and have become quite cynical about the quality of real estate agents in the market. most of them appear to know nothing about real estate valuation or property investment and basically just write your name down at an open house. i have since met two of your agents - steve kourdis and jill henry, and i have to say they have been a breath of fresh air. both of them are extremely professional, courteous and knowledgeable and are a credit to your firm. i hope the home i purchase is through mcconnellbourn, i have been very impressed.

mason and brooke willoughby-thomas

i have been looking at properties for the past six months and have become quite cynical about the quality of real estate agents in the market. most of them appear to know nothing about real estate valuation or property investment and basically just write your name down at an open house. i have since met two of your agents - steve kourdis and jill henry, and i have to say they have been a breath of fresh air. both of them are extremely professional, courteous and knowledgeable and are a credit to your firm. i hope the home i purchase is through mcconnellbourn, i have been very impressed.

lysarne pelling and glen selikowitz

dear carole

we wish to thank carole mccrea for her hard work, perseverance and dedication in successfully selling our home.

at all times, carole was warm, professional, enthusiastic and responsive. carole kept us informed of all developments throughout the sale process and gave us honest and realistic feedback.

in short, carole was a pleasure to deal with and we have no hesitation in recommending her to prospective vendors.

richard schloeffel

it has been a pleasure to have carole mccrea from mcconnellbourn real estate in lindfield act as my representative to sell my home at 29 bobbin head road, pymble.

carole has acted in an extremely supportive and informative way with honesty and has shown dedicationto the process of selling the family home, which was completed by auction on 13th august 2012. her support and advice regarding preparation of the property for sale with lists of numerous tradespersons to complete any repairs and maintenance to the property, were greatly appreciated and exceeded all expectations. Her ability to co-ordinate the sales process, open homes and liaison between purchasers and myself, the vendor, was exemplary.

i strongly support any vendor engaging carole mccrea for the sale of their home. they will be extremely well looked after and the end result will be satisfactory to all.

Kimberley Hubble and Kendall Ryan

Last weekend we sold our home in Roseville with the assistance of Jill Henry and the team at McConnell Bourn. We have no hesitation in recommending Jill Henry and the team at McConnell Bourn for home sales in the mid north shore region.

From the first day we contacted Jill to the day our home was sold, Jill maintained close communication with us throughout, advising us on strategy and providing comprehensive debriefs after each open home. Jill took the time to advise us on how to get our property ready for sale and checked in with us regularly prior to it going on the market. Jill and her team took great care and attention with the photo's to ensure they were of a high quality and ensured the wording of the advertisement did justice to our beautiful home.

She qualified prospective buyers well and provided good support on the auction day. All of this hard work led to a good result on the auction day. In what has been a challenging market, we are very happy with the result.

chris coughlin

My wife and I had the good fortune of meeting Jill Henry while searching for a home to purchase. After spending a lot of time looking at properties we became very familiar with myriad agents and their different selling styles. It was always a pleasure to arrive at a property and see Jill standing at the door.

Jill:

was always professional and welcoming

gave pertinent information about the homes

allowed buyers to view at their own pace and without unnecessary interruption

always followed through with a telephone call after an open house

politely enquired as to our requirements for a home

was never argumentative when told that a certain residence did not suit us

proactively contacted us when properties were coming on the market that suited our needs; she didn't      bother us with properties that obviously didn't fit our requirements.

was honest, ethical and diligent in doing her best for her client whilst matching properties to suitable  buyers, creating a win for both.

We eventually purchased a home at auction through Jill and the entire process was without incident.

When it came time to sell our existing home we had no qualms in choosing Jill and McConnell Bourn to represent us as sellers. Jill then demonstrated the same dedication to us that we saw her show with previous vendors. We accepted an offer on our home within two weeks of it being listed and for a price that was
most agreeable in a difficult market.

Jill's quiet and considerate approach gets results and shines a positive light on the real estate industry. We wish Jill all the very best in her future endeavours.

susan childs

Andy & Belinda

Only a few days to go before we settle and move into our Turramurra apartment.  We would like to thank you for the way in which you handled our sale of 153 Grosvenor St. We appreciated your professional yet very friendly
approach, feeling as if you were just as keen to sell as we were, which you probably were.  The number of potential clients that saw the house was always promising and in the end you only need one person to buy it.  We believe you did a great job in what I think is currently a hard market, in particular for the seller.

Thanks again for the effort and good luck in your future ventures.

chris pangestu

We recently purchased a house in Lindfield through Rachel Whitehead at mcconnell bourn and she was a delight to deal with and we would gladly recommend her or her team at mcconnell bourn as they are a bunch of professional but friendly people who really stand for their brand and set them apart in the industry.
 
Rachel was courteous and accommodating during our purchase negotiation process, and very attentive to our queries which really makes a big difference in our decision making process in the end.

 

pepita buddee

Dear Andy

This is just a token of my gratitude for your assistance in our 'real estate travels'.  Your honest communication and genuine help have been refreshing and appreciated in what can be a stressful and emotional time - thank you.  Be sure I will put your name on loud speaker when friends are looking to sell.

Annabelle and Andrew Webster

It is our pleasure to write a personal recommendation for Carole McCrea of McConnell Bourn Real Estate Agency.  We would like to thank Carole for working tirelessly on our behalf to ensure the successful sale of our property in a very challenged market. Carole showed extensive knowledge and understanding of current market trends and provided valuable information regarding recent and comparable sales.

We were particularly impressed with Carole’s professionalism and integrity as well as her punctuality and reliability. Carole maintained an excellent level of communication and kept us fully informed as to the progress of the campaign. We could not have asked for a more dedicated agent to guide us through the process, all the while minimizing the stress normally associated with the sale of a home.

Carole’s excellent job of marketing our property was evident through the extraordinary number of hits on the net and the numbers of prospective buyers who attended the open for inspections. Carole showed commitment, enthusiasm and an ongoing confidence that culminated in an excellent auction result. We will have no hesitation in recommending Carole to our family and friends should they decide to sell.

Lysarne Pelling & Glen Selikowitz

We wish to thank Carole McCrea for her hard work, perseverance and dedication in successfully selling our house.  At all times Carole was warm, professional, enthusiastic and responsive.  Carole kept us informed of all developments throughout the sale process and gave us honest and realistic feedback.  In short Carole was a pleasure to deal with and we have no hesitation in recommending her to prospective vendors.

Craig and Merrin Baker

We engaged Jill Henry from McConnell Bourn Estate Agents Lindfield to sell our property in Chatswood in July 2012. We interviewed six agents and Jill got our vote.

We were extremely pleased with the service Jill provided. At all times we found her to be thoroughly professional, plausible and personable. She kept us well informed during the campaign period and provided extensive feedback. Jill gave considered and honest advice at all times.We felt throughout the whole campaign that Jill was working for and in our best interests.

Her initial assessment of the value of our property in the current market place proved to be accurate. Jill achieved a final sale result that was at the high end of her estimated value and we were very pleased with the end result.

As with selling all property there are stressful times, but Jill's positive attitude and professionalism kept the stress at bay for us.

We would highly recommend Jill to anyone considering selling their home and we would
have no hesitation whatsoever in using Jill again.

Mary OKeefe

I cannot recommend Carole McCrea highly enough. We tried and failed to sell our Pymble house in 2011 – and a big part of our mistake was in not first choosing Carole to be our agent.  Carole came back to us in 2012, full of energy and ideas about how to get the property sold. Having been burned before, we asked her to be realistic about our prospects. She did more that that: she injected new life into the campaign, working some incredible hours to follow up leads and continually thought of ways that would save us money and maximise our selling potential.  Carole is no someone who is put off by the ups and downs of the property market: she remained determined and optimistic, running at every problem and with an immediate solution.  It worked. Within 4 weeks, we had sold. We are very satisfied customers.

It is our pleasure to write a personal recommendation for carole mccrea of mcconnell bourn.

we would like to thank carole for working tirelessly on our behalf to ensure the successful sale of our property in a very challenged market. carole showed extensive knowledge and understanding of current market trends and provided valuable information regarding recent and comparable sales.

we were particularly impressed with carole’s professionalism and integrity as well as her punctuality and reliability. carole maintained an excellent level of communication and kept us fully informed as to the progress of the campaign. we could not have asked for a more dedicated agent to guide us through the process, all the while minimising the stress normally associated with the sale of a home.

carole’s excellent job of marketing our property was evident through the extraordinary number of hits on the net and the numbers of prospective buyers who attended the open for inspections. carole showed commitment, enthusiasm and an ongoing confidence that culminated in an excellent auction result. We will have no hesitation in recommending carole to our family and friends should they decide to sell.

annabelle & andrew webster

it is our pleasure to write a personal recommendation for carole mccrea of mcconnell bourn.  we would like to thank carole for working tirelessly on our behalf to ensure the successful sale of our property in a very challenged market. carole showed extensive knowledge and understanding of current market trends and provided valuable information regarding recent and comparable sales.  we were particularly impressed with carole’s professionalism and integrity as well as her punctuality and reliability. carole maintained an excellent level of communication and kept us fully informed as to the progress of the campaign. we could not have asked for a more dedicated agent to guide us through the process, all the while minimizing the stress normally associated with the sale of a home.  carole’s excellent job of marketing our property was evident through the extraordinary number of hits on the net and the numbers of prospective buyers who attended the open for inspections. carole showed commitment, enthusiasm and an ongoing confidence that culminated in an excellent auction result. we will have no hesitation in recommending carole to our family and friends should they decide to sell.

alex & peter

we wanted top thank you for all your wonderful help and support in selling 2/11everton st. you have been so kind and generous with your time and very professional to work with. we will recommend you to anyone we know who is selling/buying in the area.

mary hird

It gives me great pleasure to recommend Jill Lawson when considering selling your home.

Before I embarked on this journey, I interviewed several other agents, but knew that there would be a repour with Jill.  The agency with whom she is associated, McConnell Bourn, is very professional and has high standards for those representing them.

During the time my home was on the market, I always felt very secure in the knowledge that it was in good hands, and that it would be a top priority when inspections took place.   Jill was always prompt with feedback after the “open house times”, something which is very valuable to the vendor.  This was also supplied in writing so I knew exactly the status of the selling campaign.

Jill was also working in tandem with Lesley Bassam, who was very professional and made herself available, whenever questions arose regarding any issues.  Together they were able to keep me informed at all times.

Both Jill Lawson and Lesley Bassam are great representatives for McConnell Bourn and I would recommend them to anyone considering selling their property.

cathy rich

I have nothing but good things to say about jill henry.  because of her we would do business with mcconnell bourn.  she made the experience stress free and very efficient with everybody she dealt with.

christine pashby

I would like to especially thank Natasha for the wonderful work she performed in selling mum’s unit and achieving such a great price.  She went beyond and above our expectations and mum so enjoyed her company, being such a frightening experience for mum Natasha made it a very happy and friendly and low key experience.  I will and always have promoted your agency.  

christine pashby

I would like to especially thank Natasha for the wonderful work she performed in selling mum’s unit and achieving such a great price.  She went beyond and above our expectations and mum so enjoyed her company, being such a frightening experience for mum Natasha made it a very happy and friendly and low key experience.  I will and always have promoted your agency.  

Fran Tiver and Mark Connaghan

Just a quick note to thank you and the management of the office for our settlement gift. It was a very nice surprise and very much appreciated. It was only as a result of your relentless follow up that we ended up purchasing this property so you are to be congratulated on your efforts there.

Chris Court and Katie Church

Well, what can we say, your enthusiasm, professionalism, communication and ultimately the end result was nothing short of brilliant. You delivered on every promise made and would never make a property decision with out your advice.

Name withheld

after all trust with our previous agents had been lost, we were sceptical of all real estate agents. You changed our opinion within a week and sold our home in that time whilst other agents had tried for over a year.  We were particularly amazed by your negotiation skills.  As C.E.O. of a multinational  I though I knew how to negotiate. You are a fine example of acting in the best interest of your client, especially in the high end price bracket where confidentiality and tact is required. My wife and I will now be enjoying our retirement in Monte Carlo! Enjoy our gift to you and an open genuine invitation to visit us at our home abroad.

Jan Cornell

I would like to thank you for your professionalism and consideration at all times during the marketing . Your non intrusive manner and daily updates gave me faith that when it was time to make a decision, I could with confidence and no pressure form you. This was much appreciated and certainly different to previous selling experiences. I would thoroughly recommend “the team” to anyone wishing to sell.

Marianne Walker and Mary Gearin

My mother and I were delighted with the service we received from Natasha. She showed such consideration and care for my elderly mother and made the whole process as easy as possible.

The Removalists said Natasha was unusually pleasant and helpful when they had neglected to remove the microwave.

We were truly delighted with our referral and would recommend your agency without hesitation and the price Natasha achieved was beyond our expectations.

Yvonne and Les Pascoe

Earlier this year we decided to sell our house at 11 Jordan Rd Wahroonga and interviewed several real estate agents.

The choice of McConnell Bourn Wahroonga, with manager Andrew Howden, was due to several factors, but mainly the feeling that we would receive more personalised attention with this smaller agency.  After making the decision Andrew swiftly organised all the necessary details of photography, advertising and general timing of the next stages.   He had already explained to us the costs and charges involved in a very comprehensive submission, before we made our decision.

We felt very comfortable with leaving Andrew and his staff to run our 'open house days'
with the subsequent detailed reporting of results.   He was always available to answer our questions and give help and encouragement to us, and, if necessary, to our lawyers.The entire staff of the office were always available and, gave a very personal and friendly assistance, when required.

In total our first instincts in selecting this agency were absolutely correct and we sold our property at a good price, whilst receiving that personalised service which guided our choice.

We can strongly recommend, without hesitation, McConnell Bourn as an agency we would use again.

sue and john steedman

we are writing to sing the praises of nahid coventry and the team at mcconnell bourn, who recently sold our home at 43 nelson street gordon.

andrew, susan, alexander and sarah gilbert

anne vandervaere

dear matt,

i would like to thank you and all your staff for the very professional way you assisted us in selling our home.

once we made the decision to sell we were given wonderful assistance in order to present our home in the best possible manner. i thank laura for all her decorating expertise, with her help we were able to update our home and give it a modern look while still keeping the style of the original home.

i would also like to thank steve kourdis, he was always professional and approachable. i appreciate particularly his honesty in giving us the facts at all times during the sales cycle. i have never before found a real estate agent that i could truly trust before dealing with steve.

i thank you for the partnership between your company and phil and i that ensured the successful sale of our home.

regards,

anne vandervaere

anton and emiko cole

dear team,

you guys are the best real estate agents that we never bought a house from!

we searched for more than a year and looked at 150+ houses around the area.

the difference we were struck with was the refreshing openness, honesty, friendliness and pleasant approach of all members of the mcconnell bourn team. in particular, we really appreciated the fantastic combination of nahid and steven! we met you at so many properties and your attentiveness, patience and humour were unflagging.

we enjoyed talking to you at open house inspections - often many, many times!  - and we genuinely hoped that we would eventually buy our dream house from you.

in the end, we bought "the house that was meant for us" from a decent young bloke at one of your rivals. such is life...

keep up the good work and best wishes for the future.

bill vogan

the whom it may concern,

i recently engaged the services of mcconnell bourn to list a property in killara. matthew bourn inspected the property promptly, provided me with information about recent sales and gave me good advice regarding the preparation of the property for sale. the property was advertised only once, and an "open house" resulted in several offers, the offer accepted was above the expectations. at all times kept in touch and gave good advice regarding the offers received and, as we were not in sydney at the time of acceptance, arranged for us to meet the buyer to negotiate purchase of some items of furniture.

i regard their performance as very professional and, at the same time they have been happy to assist us with matters which are beyond normal responsibilities. if the situation ever arises again i would have no hesitation in using the service of mcconnell bourn.

yours faithfully,

bill vogan

bob and jill o'brien

to whom it may concern

re; mcconnell bourn estate agents

to sell one's home can become a stressful situation. we chose matthew bourn for this important event and we were extremely fortunate in taking this decision.

we found matthew to be a very sincere person and extremely professional in every aspect of securing buyer interest. in less than three weeks matthew succeeded in selling our home in woodlands road east lindfield at a price with which we were very happy.

the team which matthew and samantha have formed are all conversant with the lindfield area and are aware of the support needed to be successful.

for our property, dipa purohit was assisting matthew and kept us informed at all times of the current situation.

we congratulate matthew and his team, and have no hesitation in recommending them to sell one's home.

yours sincerely,

bob and jill o'brien

brett and melissa mccoy

dear steve,

melissa and i would like thank you, matthew bourn and your entire team at mcconnell bourn for your professional and attentive service during the sale of our home.

as you know, we selected mcconnell bourn to act as our estate agent due to your more innovative ideas in marketing and demonstrable experience in selling homes in the area similar to ours (in a bushland setting but with very difficult access).

the result you achieved exceeded our wildest expectations. we had anticipated that it would take between 3 to 6 months to sell the house due to its difficult access, but you achieved the sale in 5 days at a price well in excess of the price range we thought possible!

we firmly believe this result is brought about by your superior marketing (both quality of presentation and range of delivery methods to the to the market), depth of experience and the hard work of the whole mcconnell bourn team. the results from the first (and only) open house were a testament to that - 40 parties arrived to inspect and 28 being so interested they made the trek down to the house.

the mcconnell bourn approach is professional, high quality, prompt, easily accessible with open and honest communication, but not over-bearing. we found you and the mcconnell bourn team a pleasure to deal with.

we would be happy to recommend mcconnell bourn to any prospective vendors in the lindfield area.

yours sincerely,

brett mccoy

chris and natasha cuffe

to whom it may concern,

matthew surpassed our expectations in terms of the very professional, dynamic, enthusiastic and determined approach he demonstrated with both the sale and purchase of of property we undertook with mcconnell bourn estate agents.

his calm, confidential and personable approach at all times, in all our interactions with him, gave us a great deal of confidence throughout the whole process. our sale campaign was run smoothly and effectively, with smart marketing and great communication at every stage. we experienced first hand his leading negotiation skills, which out delivered our expectations.

in summary we found matthew's experience, expertise, product knowledge and levels of achievement second to none. in a business built on referrals, we see the outstanding results he demonstrated to us, are now being reflected in the strong growth mcconnell bourn is experiencing.

we have no hesitation on personally recommending matthew to anyone.

kind regards,

chris and natashe cuffe

chris middleton

appointing jill lawson to be our estate agent to sell our home was a wise choice.

jill gave us sound counsel on the sales process and market values. she was empathetic with the needs of the seller and the wants of the buyer.

for us she made the process painless and productive. her conduct was professional and personable. you could not ask for more.

chris & stephanie middleton

clive gerard

dear sir,

we were happily accommodated, considering our own separation from the local scene. your advice and guidance in the conduct of our auction was appreciated. you were readily available at all times and kept us informed at all time with the conduct of the auction, and the proceeding promotion. we felt we were in good hands.

thank you for your professionalism. we do not think we could have achieved any better result from any other agent.

yours faithfully,

clive gerard

graeme collins

dear matthew,

carol and i thought you did an excellent job in selling our killara unit.

at all times you were most professional and responsive.

we were msot impressed when you continued to work at getting us a higher offer than one we were prepared to accept.

as you will remember, we got proposals from two other estate agents before deciding on mcconnell bourn. we believed we would get a more personalised service from you.

we have no doubt that we made the right decision and would be happy to share this opinion with any of your future clients.

yours sincerely,

graeme collins

ian and margaret mcnay

dear matthew,

we are writing to congratulate you and your colleagues for the way you conducted the successful sale of the property.

it was going to be a difficult sale, main road and perceived traffic noise, but you put up a realistic sales plan and a valuation which we liked and eventually proved to be pretty correct.

at all times you had yourself and one other sales person attending the inspections. the team greeted the visitors respectfully and always gave us a quick summary of their reactions.

copywriting for advertisements was imaginative and you did not hesitate to change the copy as needed. your initial plan for promoting the sale was well thought out and allowed for variation, and your sales team had a correct view of the profile of an eventual buyer.

we liked your friendly quick reaction to our requests and wish you well.

sincerely,

ian and margaret mcnay

jane walfers and john gallo

dear steve,

thank you for selling our house for us. with you and warren looking after things it was as effortless a process as possible.

choosing an agent to sell your house was a big decision for us.we chose you because we felt you were genuine, energetic, enthusiastic and knowledgeable. in the lead up to viewing period we received lots of support and ideas of how to present our house to the best advantage. we definitely feel this helped us achieve the selling price.

as we were away during the advertising and inspection period it was important for us to have someone we felt was reliable, trustworthy and paid attention to detail. we were very happy with our choice. when various unexpected problems arose during our absence they were attended to without delay. regular communication both with us and our solicitor was maintained.

it was clear to us that you were also in close communication with the potential buyers answering their questions, encouraging them, assessing their level of interest and finding out where their interest was financially.

we were very happy to be able to sell before the auction. the price offered was at a level that we felt happy with. right up until settlement you and warren were available and attentive. whatever we asked for was accommodated wherever possible. we were always treated politely and respectfully by all the staff at mcconnell bourn.

i would be happy to recommend you, warren and mcconnell bourn to anyone to represent them in selling their home. in particular, the people skills you and warren have are exceptional, and they are backed up by solid knowledge and hard work.

once again, thank you for selling our home for us. it was an unexpectedly pleasant experience.

best wishes,

jane walfers and john gallo

jani hobart

nahid coventry of mcconnell bourn was most attentive whilst selling us our dream home. she answered all our questions and was always easy to reach. it was a pleasure to deal with nahid. we will definitely use mcconnell bourn again in the future and recommend our friends and family.

jason leo

the sale of my property at 32 bent street lindfield was handled by steve kourdis in the most professional manner possible, from start to settlement.  from the onset, steve explained clearly how the process would be handled and after i had agreed, he did everything i had expected for efficiency and he kept me updated when required.  i strongly believe that his abilities had enabled the property to be sold at a price i was happy with in a very short period of time.

from the bird's eye view, my instructions to your company were made on october 28, 2009 and the offer was accepted on november 18, 2009 - twenty two days in total; the time it took to prepare advertising and promotional materials, going to the market, holding three inspections leading to the sale - almost a record performance, i believe, by any comparison.  there may be some luck involved, but mostly your team's high performance standards that achieved this commendable result.

as you can tell by now, i am very impressed with your organisation's outstanding service and would recommend highly to anyone who needs to buy or sell a property in the area of your expertise.

sincerely

jason leo

jayne ridley

jill henry worked with us to sell our property at 122 shirley road in roseville recently.  i just thought i would drop you a quick note to say how pleased we were with jill and the service she provided.  she was a delight to work with and always went out of her way to keep us informed and up to date on what was happening.

her assistance with all matters, even post sale, has been greatly appreciated and we would welcome working with her again should the opportunity afford.

kind regards

jayne ridley

john hall

my wife and i first met matthew bourn some 5 years ago when we were considering selling our property in lindfield. matthew's suggestions around sale strategy were original and impressive. even though we chose not to sell at that time, matthew stayed in touch with us over the years and we had no doubt that we would turn to him when we were ready to sell.

we chose to sell in lindfield this year just as the market overall was showing signs of weakness. it was clear that we needed to do some work on the house in order to present it at its best. matthew organised everything - painters, cleaners, carpenters, the lot. all of the tradespeople matthew introduced were efficient and moderately priced. he really took all the pain out of the process for us.

our property ended up selling in a weak market in around 3 weeks, for the price that matthew had already indicated (above our expectations).

i have no hesitation in recommending matthew and his agency to any prospective seller.

john hall

josephine, paul and vincent kwok

dear jill,

we write to express our appreciation of your outstanding efforts in relation to the sale of our family home.

we are very satisifed with the result, not only in relation to the excellent price achieved, but also the short timeframe in which the sale concluded.

your customer-focused and enthusiastic approach made the whole selling process an enjoyable and stress-free experience and we felt very informed throughout the entire campaign. we were very impressed not only with your marketing and negotiation skills that lead to the eventual sale of the property, but also the many instances you "went the extra mile" to ensure the best possible outcome was achieved.

we have no doubt that should the occasion arise in the future when we will again require the services of a real estate agent, you will be our first choice.

we are not normally inclined to offer a written testimonial but, on this occasion, your efforts have made such an impression on us that we felt such a record was overwhelmingly deserved. lastly, we wish you the very best in your professional real estate career and also personally.

yours sincerely,

josephine, paul and vincent kwok

kathy leach

hi steve,

i would like to sincerely thank you for your efforts over the weekend in getting the agreed price on 2 lady game lindfield locked in for us.

we have had a long and stressful 6 months looking for a new home, and had a few bad experiences with local real estate agents that has caused us to lose properties at the last minute. this also caused us to lose confidence in a few of the local real estate agencies and expect the worst as normal behaviour. our experience with you thus far has been nothing like this, you have been professional, you have returned calls and made progress when you have promised and i/we sincerely thank you for this.

we look forward to this coming to a stress-free conclusion and we are excited about the house and moving in, in the near future.

regards kathy

lynne harrold

to whom it may concern,

i would highly recommend mcconnell bourn estate agents to any prospective buyer or seller.

this agency recently sold my family home and instead of the process being the huge stressor that i had anticipated i actually enjoyed the process. my enjoyment was directly related to the fact that i felt extremely supported and confident in my agent jill lawson and the team at mcconnell bourn.

jill lawson was amazing. her professionalism, knowledge of the industry, experience and personal integrity shone through with every encounter. jill in combination with the mcconnell bourn team proved to be a dynamic duo. at every level they delivered. i got the price i wanted and had the total back up of a team that made it all seem so effortless. what more could you want!

yours sincerely,

lynne harrold

matt perrignon

to whom it may concern,

having sold out house in late 2005 utilising ther services of mcconnell bourn, i can happily state that my wife and i were thrilled with our experience.

at no stage of the process did we feel any stress. we were constantly updated as to the progress of the sale and what the firm interest was at any point in time. perhaps the greatest differentiator for us was the fact matt and sam bourne expertly and professionally managed expectations at all times in a realistic manner for both ourselves as vendors and from where we stood, for the buyers as well.

another key differentiator was the added benefit of sam's decorating skills. her free advice and her undoubted abilities in decorating always made for a home that was perfectly presented at all times. that can help to make the difference.

regards,

matt perrignon

mark bingham

dear matt,

since 1978 i had bought and sold my various north shore residences through other estate agents with varying results, until i discovered mcconnell bourn.

never before did any selling agent work so well to maximise the price i received.
never before did any selling agent give such workable advice in preparing the property for sale.
never before did any selling agent manage "difficult" enquirers so effectively.

this time, mcconnell bourn set the standard with polite service, marketing professionalism, persistence in tuning the presentation of my unusual property and a complete team of helpful staff who did everything necessary while demonstrating reciprocal trust.

you well deserve your firm's success and i shall gladly spread the word about mcconnell bourn's impeccable performance.

yours sincerely,

mark bingham

michael malden

dear jill,

i wish to thank you most sincerely for selling my townhouse so successfully and so promptly last week.

this letter is to express my appreciation for your highly professional manner of conducting the sale promotion and for achieving very satisfactory selling price, which is even higher than i expected. i also wish to thank you enormously for your great effort last friday in urging and helping both my and buyer's solicitors to complete all necessary documents so that contracts can be exchanged on that day. and consequently, the contracts were exchanged that day.

i can well recommend your service to any property seller. indeed i will inform anyone i know and are selling their properties to appoint you as their selling agent.

thank you sincerely,

michael malden

michelle and richard blanks

dear nahid,

michelle martin

dear nahid & steve,

i am writing to thank you for the great job you did marketing and selling our house in lindfield recently.

the marketing and presentation of the house ensured we received widespread exposure and lots of buyers through the door. you even managed to get us an editorial feature in the domain section of the saturday herald at no cost to us which was invaluable.

the process was handled very professionally from start to finish and it was clear that we were with the local area specialists. we have referred our neighbours to you and we would continue to recommend you to other friends in the area.

with kind regards,

michelle martin

mr alfonso and mrs daisy lam

dear matthew,

we wanted to send our appreciation to steven, nahid and the staff at mcconnell bourn for their professional and friendly manners shown during the sale of our home in lindfield.

we were pleased to sell the property for what we believe is a good price in current difficult market conditions. but more importantly, we feel that it should be conveyed to you that steven and nahid demonstrated genuine honesty and truths from day one. they continually demonstrated to us credibility, integrity and willingness to keep us informed at all times of activities surrounding the sale of our property.

mcconnell bourn real estate used a very cost effective marketing strategy; unlike with other agencies; we had to pay for lots of unnecessary. in addition, we were really appreciated with the comments cards and regular updates after each inspection - they were very informative. we were extremely impressed that our home sold so quickly under this difficult time; in less than 3 weeks.

please pass on our thanks to your team. we would not hesitate to recommended mcconnell bourn real estate to any prospective vendor or purchaser. more over, we look forward to using your service in the future.

alfonso and daisy lam

mrs d. h. cavanough

dear jill,

on behalf of my husband and myself i would like to thank you for all the work you did on our behalf.

we were very pleased with the competent, pleasant, and, to us, trouble-free manner in which everything was conducted. we were delighted with the price obtained. it was within the price quoted.

we were delighted to receive, through mr. andrew blake a personal friend, and also an estate agent, a recommendation to your agency. you and matthew bourn worked very well together to ensure a good efficient sale.

with best wishes,
yours sincerely,

mrs d. h. cavanough

paul and davina deegan

to whom it may concern,

we would like to take this opportunity to share the extremely positive experience we have had working with steven kourdis and mcconnell bourn.

our first encounter with steven, was two years ago at an open house in killara. although we were not in the market for a house, he did not dismiss us; he took the time to chat and valued our opinions. two years later, we were ready to sell our home; he was the only person we called and wasted no time in hiring steven kourdis and mcconnell bourn as our selling agents. we liked his approachable manner and the way he conducted himself. he is extremely sharp and knows the market.

steven was truthful from our first meeting and was very accurate with his valuation. we felt we could be honest with our needs and he went above and beyond to meet those. we gave him our expectations and he worked till the final hour to deliver. he sold our house for a price we were very happy with, in a market that has seen brighter days.

selling your home is a financial and emotional journey; we would like to thank steven and everyone at mcconnell bourn for all their fine work. their dedication made us fell like their only client. we look forward to working with steven in the future and would highly recommend him as your next agent.

sincerely yours,

paul & devina deegan

paul and davina deegan

to whom it may concern,

we would like to take this opportunity and share the extremely positive experience we have had working with nahid coventry and mcconnell bourn.

from our first meeting with nahid we felt like we were in good hands. she was honest and accurate with her valuation and worked extremely hard fitting in meetings and phone calls with our busy work schedules and family needs.

after every open house we were kept up to date with progress reports and meetings, to ensure we were all working towards the same cause; a great sale.

we would like to thank nahid and everyone at mcconnell bourn for all their fine work in helping us sell our home in killara. we look forward to working with her again in the future and would highly recommend her as your next agent.

sincerely yours,

paul and davina deegan

petrea doyle

i am writing to express my thanks and gratitude to natasha mcpherson who looked after the sale of my property.

after living in lindfield for 8 years, it was time to move on. natasha was proactive without being pushy, and came forward with a list of actual interested buyers, which was in part what convinced me mcconnell bourn were the right agent for me.

the other part was that natasha made the whole process so easy, with her attention to detail, willingness to talk through any obstacles that might come up, through to educating me on the selling process, which was invaluable to me and gave me comfort in this very stressful time!

natasha may be youthful to some of her clientele in the killara, lindfield, roseville market but her extensive knowledge of the area and her caring subtle way of tapping into my thoughts process proved her worth again and again.

i got the price i wanted and she even arranged for an extended settlement, as i had not found another property to go to. she continues to offer support and advice well after the sale was complete and we continue to keep in touch.

natasha went above and beyond my expectations in her role as agent, and i would strongly recommend her to anyone who needs an agent who is a strong performer and gives her industry a good name. she is a valuable member of the mcconnell bourn team, and i consider her a valued advisor and completely professional operator.

thanks natasha - you're a star!!

yours faithfully

ms petrea doyle

robert bedwell

dear matthew

kate and i would like to formally thank you and your team for the fantastic job that mcconnellbourn did in selling our property.

as you know we interviewed a number of agents before deciding to go with mcconnellbourn. what set you apart was

(a) a detailed knowledge of the market and an appreciation of our property
(b) a clear team approach
(c) a powerful internet marketing advantage, and
(d) a high level of professionalism.

for us the choice was obvious.

over the course of the campaign you kept us well informed and as a result we found the entire process stress-free. bottom-line, what you promised, you more than delivered.

post the exchange, the independent advice you have given us regarding properties we have considered buying has been invaluable.

thanks again and we wish yourself, sam and the agency every success.

kind regards

robert bedwell

ronnie and lorraine berends

to whom it may concern,

mcconnell bourn came to our attention by word of mouth from a trusted source - always the best reference. our immediate impressions on meeting matthew bourn were extremely positive - he and mcconnell bourn exude style, confidence and, most importantly, true professionalism.

our property was not in the vicinity of mcconnell bourn's offices and so mcconnell bourn was not an obvious choice. the tailored proposal we received was evidence of mcconnell bourn's wide experience and detailed market knowledge. ultimately the choice to work with them was a very easy one.

selling our home was quite an emotional experience and the approach of the selling agent in acknowedging this was as important to us as the end result. in the end we got both the empathetic approach we wanted and the price.

matthew and his colleagues kept us well informed throughout the marketing period without overwhelming us with information.

in short the whole process was made very easy for us. matthew is a delight to deal with and we would not hesitate to recommend him and mcconnell bourn to prospective buyers or sellers. you will thoroughly enjoy the experience and result.

ron and lorraine berends

sarah christie, lindfield scouts

dear sarah, directors and staff,

thank you so much for printing the flyers for our annual garage sale. it's a great help to have it done for us.

this is one of our major fund raisers for the year and we appreciate having local support.

yours sincerely,

susie bardwell
group president

simon and georgina katich

dearest matthew,

just wanted to write and share with you our overwhelmingly positive experience in dealing with steven kourdis. we first encountered steve at an open house in lindfield earlier in the year. he has been extremely professional and pleasant to deal with in our quest to find a suitable residential property  in the roseville and lindfield area. we travel extensively and steve has gone beyond the call of duty emailing photos and floorplans of potential properties. he is extremely diligent and hardworking and is clearly an outstanding assest to your team.

we have decided to focus our attention on the northwood area of sydney and it's a shame that we won't be able to deal with steve anymore. he is an exemplary agent and has made our experience with mcconnell bourn extremely delightful.

yours sincerely,

simon katich & georgina katich

simone gilbert

dear jill,

thank you so much for arranging the successful sale of my property.

as you will recall, i purchased the property from you as vendor's agent in 2006. at that time i was extremely impressed with the way that you conducted yourself in the negotiation and sale process.

when it came time to sell i did not hesitate to contact you to act for me.

you were professional, knowledgeable, helpful and reliable. all around, a pleasure to deal with. you made the whole process quick and painless, and achieved a good price for me in a troubled market.

i hope to be able to deal with you again and wish you a merry christmas and a happy new year for 2009.

kind regards,

simone gilbert
business development / customer relations mgr

sue and ian tuckwell

dear jill,

we would both like to applaud you, michael and 'the team' for 'sale prior to auction'.

your own input, assistance and availability could not be faulted in this difficult period of 'world financial crisis'.

we thank you,

sue and ian tuckwell

vic and nicole mcclelland

it is with pleasure that we are able to provide this testimonial for nahid coventry of mcconnell bourn.

we have been fortunate to have nahid handle the sale of our home in killara and also our purchase of a new home in lindfield.

it was most important for us to have an open, honest and personable approach to selling. it became obvious to us in our process of looking around at houses that nahid and the mcconnell bourn team stood out from the others. nahid has taken the time to get to know us and has made the experience worthwhile we think for all the families involved.

we would certainly recommend anyone considering selling or buying to give nahid a call.

yours sincerely,

vic and nicole